Privacy Policy

Effective August 25, 2026

The Pelvic Floor OT, LLC

The Pelvic Floor OT, LLC ("we," "us," or "our"), operating as The Pelvic Floor OT, respects your privacy. This policy explains what information we collect through crm.thepelvicfloorot.com and our communication tools, how we use it, and the choices you have.

Information we collect

  • Information you give us. Your name, phone number, email address, and any details you share about what you are experiencing when you fill out a form, request an appointment, or contact us.
  • Information collected automatically. Standard web data such as IP address, browser type, pages viewed, and referring page.
  • Communication records. Records of calls, text messages, and emails between you and our team.

How we use it

  • To respond to your inquiry and schedule appointments
  • To send appointment confirmations, reminders, and follow-up communications
  • To provide and improve our services
  • To meet legal and regulatory obligations

How we share it

We share personal information only with service providers who help us operate, such as our scheduling, communications, and hosting vendors, and only to the extent needed to perform those services. We may also disclose information where required by law.

We do not sell your personal information.

Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except subcontractors and vendors that support the delivery of our messaging, and those parties are prohibited from using it for any other purpose.

Text messaging

If you provide your mobile number and consent, we may send you appointment-related and service-related text messages from The Pelvic Floor OT. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services or of receiving care. See our SMS Terms and Conditions for full details.

Your choices

You may opt out of text messages by replying STOP, unsubscribe from emails using the link in any message, or contact us at [email protected] or 201-494-9202 to request access to, correction of, or deletion of your personal information. Depending on where you live, you may have additional rights under applicable state privacy law.

Health information

Protected health information created or maintained in the course of providing care is governed by our Notice of Privacy Practices and applicable federal and state health privacy law, not by this policy. Please do not send sensitive medical details, or any emergency-related message, through our website forms or by text. If you are experiencing a medical emergency, call 911.

Children

Our website is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The effective date above reflects the most recent version.

Contact

The Pelvic Floor OT, LLC
Erica Bermudez, OTR/L — Sole Member
473 Broadway, Suite 209, Bayonne, NJ 07002
Phone: 201-494-9202
Email: [email protected]
Hours: Monday – Friday, 9:00am – 5:00pm ET
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